We recently held a meeting session, conducted by USAID, to empower our teams with the skills to better manage utility connections and enhance customer service.
Water is precious, and every drop matters. By staying on top of your water bill and using water responsibly, you help conserve this vital resource for yourself and future generations. Remember, small changes in how we use water can make a big difference in preserving it for all. Tips for Saving Water: Every drop counts—so […]
Why Timely Payments Matter:
Why Query? Dial *873*64# now and keep your water flow uninterrupted!
On October 25 and October 26 , 2024 we hosted a transformative Performance Improvement Plan (PIP) workshop at Pinecone Hotel in Kisumu. The event aimed to equip participants with the tools and strategies needed to implement effective PIPs in their workplaces.
This week, from October 7 to 11, 2024, we had the pleasure of celebrating Customer Service Week, a time dedicated to honoring our loyal customers who are at the heart of everything we do. We took this opportunity to visit some of our valued clients, bringing along small gifts to show our appreciation for their […]
On September 17, 2024, we hosted a focused training session at ATC Kisii for our enumerators and supervisors on effective data collection METHODS for the Customer Identification Survey. .
Inside the HR/Finance Committee’s Bold Session at GWASCO HQ, Bobaracho
GWASCO is making it easier than ever to manage your water bill with our simple USSD code service. Now, you can check your bill anytime, anywhere, without needing an internet connection. How to Use: Benefits: For any assistance, please contact our customer support hotline or visit our service center. Try USSD code *873*64# today for […]
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